Question 1

What does your website design service in Auckland include?

Accepted Answer

We deliver end-to-end website design: planning, wireframes, responsive development (WordPress), hosting setup, SEO basics, and training. You'll have a fully functional, easy-to-manage site built for local New Zealand audiences.

Question 2

How much does a small business website cost in New Zealand?

Accepted Answer

This is almost impossible to answer! Every business owner has different requirements, so we would always discuss your needs as the first step and then give you an estimate before commencing work.

Question 3

How long does it take to build a website?

Accepted Answer

On average, websites are completed within 3–6 weeks from brief to launch, assuming timely feedback and content from you. Complex projects might take longer; simpler sites can be faster.

Question 4

Do I own my website and domain once it's built?

Accepted Answer

Yes, once launched, you own your website and domain. We provide all access details, transfer any registrations to you, and offer optional ongoing maintenance if desired.

Question 5

What does web hosting include and do you host websites?

Accepted Answer

We offer NZ-based hosting with SSL, backups, speed optimisation, and 24/7 support. Yes, we host with fast, local providers and include setup in every website package.

Question 6

How are domain names registered and renewed?

Accepted Answer

Domain names (e.g. .co.nz, .kiwi, .com) are registered yearly and must be renewed annually or multi-year. We can manage registration and renewal reminders for you.

Question 7

What happens if I let my domain expire?

Accepted Answer

If a domain expires, your website and email go offline. There's usually a short grace period (30–90 days for .co.nz). We can auto-renew domains to avoid disruption.

Question 8

Do you provide SEO services and how long does it take to see results?

Accepted Answer

Yes, we offer comprehensive SEO including keyword research, on-page work, and local optimisation. SEO results typically begin within 3–6 months and grow over time.

Question 9

Can I edit the website myself after launch?

Accepted Answer

Absolutely. We build sites using WordPress and provide a tutorial so you can update content easily. We also offer paid maintenance if you'd prefer we handle updates.

Question 10

What's included in a free website audit?

Accepted Answer

A free audit includes technical checks (speed, security), SEO evaluation, content review, and actionable improvement suggestions, tailored for your NZ business. After the audit, we can discuss a plan to optimise or redesign your site.

Question 11

Do you build custom apps, not just websites?

Accepted Answer

Yes. Alongside websites, we build custom web apps and AI-powered tools: booking systems, internal dashboards, and assistants that automate the admin work specific to how your business runs. We build these ourselves for our own tools, so it's tested capability, not a new offering we're guessing at.

Question 12

What AI do you actually use, and is my data safe?

Accepted Answer

We build on established providers like Google's Gemini models rather than untested tools. What gets sent to an AI provider and why is always explained plainly, and we design so only what's needed to do the job leaves your system.

Question 13

How much does a custom app or AI tool cost?

Accepted Answer

It depends entirely on scope, a simple booking form is very different from a full multi-user app. We start with a conversation about the problem you're trying to solve, then give you a clear estimate before any work begins.

Question 14

How long does it take to build a custom app?

Accepted Answer

A focused tool with a handful of features can take a few weeks. Something closer to a full product, like a multi-user app with an AI assistant, takes longer. We'll give you a realistic timeline once we understand what you need.

Frequently Asked Questions

Let's talk today about how we can help you achieve your online goals!