Frequently asked questions.

Planning, structure, custom responsive design and development, SEO foundations, a content system you can use and a proper walkthrough. The result is built for New Zealand customers and easy to manage.

Me, Mark Steven, from the first conversation to launch and afterwards. There are no account managers or juniors in between.

Most websites take around three to six weeks when content and feedback arrive on time. Complex systems take longer, and the timing is set out in the written scope.

Yes. The website and its content are yours, and all the relevant access is handed over at launch.

Yes. Sites include a practical content system and a walkthrough. Ongoing care is available if you would rather not handle updates.

Yes. It is part of search work now: making sure AI tools can read your site, that your pages answer real questions plainly, that your business details match everywhere, and that other sites vouch for you. The instant website health check shows where a site stands today.

Meaningful movement often begins within three to six months and compounds over time. The exact pace depends on the site, the market and the competition.

A personal review of design, usability, search, performance and content, followed by a short plain-English list of priorities.

Yes. Booking systems, dashboards, workflow tools, customer portals and focused AI features are all part of the current work.

Only the information needed for the task should leave your system. The provider, data path and trade-offs are explained before anything is built.

Yes. Most in-person work happens on the Hibiscus Coast, and clients further away work with me through video calls, shared documents and screen-shared reviews.