Question 1

What does your website design service in Auckland include?

Accepted Answer

I deliver end-to-end website design: planning, wireframes, custom responsive development on a modern, fast foundation, hosting setup, SEO basics, and training. You'll have a fully functional, easy-to-manage site built for local New Zealand audiences.

Question 2

How much does a small business website cost in New Zealand?

Accepted Answer

It depends on size and functionality, and no two projects need exactly the same thing, so I don't post a price list. What I do instead: fixed project prices agreed before we start, not hourly rates, so you know the number up front with no surprise invoices. After a free, no-obligation chat about what you need, I'll give you a firm quote and a clear scope.

Question 3

What are my options on a smaller budget?

Accepted Answer

A smaller build is a real option: up to three sharp, mobile-first pages with an enquiry form, Google setup, SEO basics and training, live in a matter of days, and it grows into a bigger site later without starting over. Below a full site, there are fixed monthly services too, like the Google Review Engine (automatic review requests to every customer), Google Business Profile management, and a website care plan. The first consultation is always free, and that's where you get an exact number for your situation — and if the honest answer is that you don't need me yet, I'll tell you that too.

Question 4

Is the first consultation really free?

Accepted Answer

Yes, genuinely. We talk through what your business needs, I give you straight answers and a clear recommendation, and a fixed-price quote if it's a fit. No cost, no obligation, and no follow-up pestering if you decide it's not the right time. I'm local to the Hibiscus Coast, so it can be a phone call, a video call, or a coffee.

Question 5

Do you charge by the hour?

Accepted Answer

No, I price by the project. Pricing on your actual requirements, not the clock, is what gives you clarity on cost: I get to know exactly what you need, then give you a fixed price for that scope, agreed before any work begins. If you later want something beyond the agreed scope, I quote it separately, so there are never surprises on the invoice.

Question 6

How long does it take to build a website?

Accepted Answer

On average, websites are completed within 3–6 weeks from brief to launch, assuming timely feedback and content from you. Complex projects might take longer; simpler sites can be faster, and a Launch site can be live in a matter of days.

Question 7

Do I own my website and domain once it's built?

Accepted Answer

Yes, once launched, you own your website and domain. I provide all access details, transfer any registrations to you, and offer optional ongoing maintenance if desired.

Question 8

What does web hosting include and do you host websites?

Accepted Answer

Yes. The sites I build run on modern serverless hosting on a global edge network, so they load fast for your NZ visitors, scale automatically, and stay secure with SSL and backups always on. Setup is included in every website package, and I manage it personally.

Question 9

What does it cost to keep my website looked after?

Accepted Answer

Optional aftercare (care) plans are a fixed monthly fee, quoted on the free call, and cover hosting, updates, backups, security monitoring and support, so your site stays fast, safe and current long after launch. If something breaks at 7am, you ring me, not a ticket queue. Plans are month-to-month with no lock-in, and every build can go on one, but none of them are compulsory.

Question 10

How are domain names registered and renewed?

Accepted Answer

Domain names (e.g. .co.nz, .kiwi, .com) are registered yearly and must be renewed annually or multi-year. I can manage registration and renewal reminders for you.

Question 11

What happens if I let my domain expire?

Accepted Answer

If a domain expires, your website and email go offline. There's usually a short grace period (30–90 days for .co.nz). I can auto-renew domains to avoid disruption.

Question 12

Do you provide SEO services and how long does it take to see results?

Accepted Answer

Yes, I offer comprehensive SEO including keyword research, on-page work, and local optimisation. SEO results typically begin within 3–6 months and grow over time.

Question 13

Can I edit the website myself after launch?

Accepted Answer

Absolutely. I build each site with an easy-to-use content management system and give you a short walkthrough so you can update text, images, and pages yourself, no code required. I also offer paid maintenance if you'd prefer I handle updates.

Question 14

What's included in a free website audit?

Accepted Answer

A free audit includes technical checks (speed, security), SEO evaluation, content review, and actionable improvement suggestions, tailored for your NZ business. After the audit, we can discuss a plan to optimise or redesign your site.

Question 15

Do you build custom apps, not just websites?

Accepted Answer

Yes. Alongside websites, I build custom web apps and AI-powered tools: booking systems, internal dashboards, and assistants that automate the admin work specific to how your business runs. I build and run these for my own tools too, so it's tested capability, not a new offering I'm guessing at.

Question 16

What AI do you actually use, and is my data safe?

Accepted Answer

I build on established providers like Google's Gemini models rather than untested tools. What gets sent to an AI provider and why is always explained plainly, and I design so only what's needed to do the job leaves your system.

Question 17

How much does a custom app or AI tool cost?

Accepted Answer

It depends on scope: a focused tool is very different from a full multi-user app, so I don't quote a figure until I know which one you need. Either way it's a fixed price (or milestone-based for bigger work) agreed before I start, so you're never billed by the surprise hour.

Question 18

How long does it take to build a custom app?

Accepted Answer

A focused tool with a handful of features can take a few weeks. Something closer to a full product, like a multi-user app with an AI assistant, takes longer. I'll give you a realistic timeline once I understand what you need.

Frequently Asked Questions

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