Terms & conditions

Every project has a written scope agreed before work begins. Work beyond that scope is quoted separately before it is done, so the price does not move without your knowledge.

Project work is charged at the fixed price agreed up front, usually 50% to book the project and 50% on launch. Ongoing services are invoiced as they fall due. Prices exclude GST unless stated otherwise.

Once paid in full, you own the website design, content and domain. Paragon retains pre-existing tools, libraries and know-how, and open-source components remain under their own licences. Completed work may be shown in the portfolio unless agreed otherwise.

You are responsible for the accuracy and licensing of material you supply. Both sides agree to protect confidential business information unless disclosure is required by law.

Websites depend on third-party hosting, domain, email and search services. To the extent allowed by law, liability is capped at the amount paid for the work connected to the claim, and indirect losses are excluded.

Either side may end the engagement in writing. Work completed to that point remains payable and will be handed over. Ongoing hosting and care services are month-to-month unless the quote says otherwise.

These terms are governed by New Zealand law. If something goes wrong, the first step is a direct conversation in good faith.