Legal
Refunds
If a plug-in is not for you, you have 30 days to say so.
The 30 days
You can ask for a full refund within 30 days of buying. You do not need to give a reason.
How to ask
Write to mark@paragondesign.co.nz from the address you bought with, and give your order number. The order number is on your order page and in the email we sent.
What happens
We refund the whole payment, through Stripe, to the card or account you paid with. Stripe sends it straight away. How long it takes to show on your statement depends on your bank or card company, and is often five to ten days. When the refund is made, the downloads for that order are switched off and its licence ends, and you should stop using the plug-ins from that order.
Part refunds
If we refund only part of a payment, for example by agreement, your downloads stay on. A bundle is one purchase and is refunded as one.
Faulty plug-ins, and your legal rights
If a plug-in does not work as described, write to us and we will put it right or refund you. This policy does not take away any right you have under consumer law, including the Consumer Guarantees Act 1993 in New Zealand where it applies.
Related
See the terms of sale and the licence.
Last updated 16 October 2026.